Legal
Refund and Cancellation Policy
Last updated: 21 September 2026
This page restates the cancellation and refund information already published in the Tukkito Terms of Use. It does not add fees, refund windows, or automatic refund promises.
1. Current position
The Order System includes cancelled statuses. Marketing copy on the Home page refers to cancelling before a kitchen accepts. The website source does not define a cancellation fee, refund window, or automatic refund process.
Cancellation and refund rules require confirmation by Tukkito’s legal/business team. Until that confirmation, do not treat any marketing sentence as a binding refund policy.
2. Orders on this website
Website checkout is presented as pay on delivery with payment status pending until handled in the existing Order System. This website does not collect card or UPI details.
If you have a question about a specific order, payment, or cancellation, use Support on this website or contact Tukkito using the details below.
4. Unresolved legal and commercial decisions
The following items are not defined in the current website source or published Terms. They are listed so they are not mistaken for live policy. Do not treat this list as a refund schedule.
- Cancellation fee, if any, after a kitchen has accepted an order.
- Refund window measured in hours or days.
- Whether refunds are automatic, manual, full, or partial.
- How pay-on-delivery cancellations are settled in cash or in the Order System.
- A rupee cap on liability for delayed or failed deliveries.
- Data-retention periods for order, address, and enquiry records.
5. Contact
Legal entity: Tukkito Taiyox Private Limited
Registered office: No. 386, LIG Colony Road, Anna Nagar, Madurai – 625 020, Tamil Nadu, India
Official Email: admin@tukkito.com
Support: support@tukkito.com
Phone: +91 95666 14246
Phone: +91 70920 75030
You may also use the Support enquiry form on this website.